At Desai Associates, part of the Desai Groups, we strive to ensure the highest level of satisfaction with our services. While we do not generally offer refunds, we understand that exceptional circumstances may arise. If you believe your situation warrants special consideration, please submit a detailed written request to our customer service team within 15 days of the service date. We promise to review each request carefully and individually. If approved, refunds will be processed within 14 business days to the original payment method, minus any applicable processing fees.